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Privacy Policy 

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Polaris ADHD Advisory respects your privacy and is committed to protecting any personal information you provide when using this website or contacting us.

This Privacy Policy explains how information is collected, used, and protected when you visit this website or submit enquiries.

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1. Information We Collect

Information may be collected when you:

  • complete a contact form,

  • request information about services,

  • book consultations,

  • subscribe to communications (if applicable),

  • browse the website.

The information collected may include:

  • name,

  • email address,

  • phone number (if provided),

  • information voluntarily shared about family or educational circumstances.

Technical data such as IP address, browser type, and website usage data may also be collected automatically through cookies or analytics tools.

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2. How Information Is Used

Information is used solely to:

  • respond to enquiries,

  • provide coaching or educational consulting services,

  • manage appointments or service requests,

  • improve website functionality and user experience,

  • comply with legal or regulatory obligations.

Personal information is never sold or rented to third parties.

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3. Legal Basis for Processing (UK & EU Visitors)

Personal data is processed based on:

  • consent provided when submitting information through the website,

  • legitimate interest in responding to enquiries and delivering requested services,

  • legal obligations where applicable.
     

4. Data Storage and Security

Reasonable technical and organisational measures are implemented to protect personal information against loss, misuse, or unauthorised access.

Information is retained only for as long as necessary to respond to enquiries or provide services, unless a longer retention period is required by law.

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5. Sharing of Information

Personal information may be shared only when necessary with trusted service providers supporting website operation or appointment management.

These providers are required to maintain confidentiality and appropriate data protection standards.

Information may also be disclosed where legally required.

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6. International Visitors

This website may be accessed internationally, including from the United Kingdom, European Union, and United States.

Where data is transferred internationally, appropriate safeguards are applied to ensure personal information remains protected.

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7. Cookies and Analytics

This website may use cookies or analytics tools to understand how visitors use the site and to improve performance.

Visitors may accept or refuse non-essential cookies through the website’s cookie consent settings.

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8. Your Rights

Depending on your location, you may have the right to:

  • request access to personal information,

  • request correction or deletion,

  • withdraw consent,

  • request restriction of processing where applicable.

Requests must be submitted through the website contact form.

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9. Children’s Privacy

Services are intended for parents or guardians. Personal information about children is collected only when voluntarily provided by a parent or legal guardian as part of an enquiry or service request.

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10. Contact

For any privacy-related questions or requests regarding personal information, please use the contact form available on this website.

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11. Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes. The most recent version will always be available on this website.

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